Sales and Warranty Terms

The payment schedule(s) listed on the Sight And Sounds invoice and or/contract proposal pertains to the components, hardware, and labor in emiled or postal mailed sales invoice or contract proposal and the due dates for payment(s) shown therein. Labor rates are $115/hour for a single-man install and $180/hour for a two-man install. All sales are final, and any product refunds or exchanges must be approved by the Installer. The Installer may cease any and all work performed should payment not be made for any listed payment schedule(s).  A finance charge of 1.5 percent per month, which is an annual percentage rate of 18%, will be added to the unpaid balance after 30 days.  In the event legal action is taken to collect a past-due account, the client agrees to pay all attorney fees, court costs and/or collection costs. 

The Sight And Sounds (Installer) agrees to warranty all work performed for a period of 1 year.  This does not include manufacturer's warrantees of installed components.  Normally, the Installer does not charge to remove and replace a warranty-repaired product, unless the component has not been purchased through the Installer, if the component is out-of-warranty, or if anyone other than the Installer has tampered with the installation.  In such cases, all removal, repair, and reinstallation shall be billed on a time-and-materials basis.

In cases of damaging or unusual phenomena of the elements, fire or other casualties, settlement, distortion, failure or weakness of structure upon which or against which Installer's materials are applied, for any interior damage caused by normal usage and movement of material and equipment, or alteration of the structure or installation in any respect after completion of Installer's work, the Installer shall not be held liable.

All AC electrical work which supplies power to the components for any Sight And Sounds invoice and or/contract proposal, must be performed by a licensed electrical contractor.  The Client may contract a qualified contractor, or the Installer will refer one to the Client free of charge. All trenching, conduit, structural framing, drywall patchwork, and cabinet millwork associated with the attached contract must be performed by a licensed contractor.  The Client may contract a qualified contractor, or the Installer will refer one to the Client free of charge.

 

Contract Details and General Practices

1) The general project description is contained in the attached document and related documents from herein referred to as the "Proposal" "Contract" and "Invoice" and agreed to by both client and installer.

2) The specific work to be performed by installer is the installation of the specified system as outlined in the Proposal or Invoice.

3) The total amount to be paid by the client for the performance (subject to additions and deductions by written change order) shall not exceed the total specified in the Proposal or Invoice.

4) Progress payments shall be made according to the payment schedule below in section J, “Payment Schedule” or on the Invoice itself. Components will not be ordered until the component payment has been submitted. These times are subject to the timing of the construction and the lead times required for the ordered equipment to be delivered. Since installer will, if possible, open, test and burn-in equipment before delivery, all components must be paid for before delivery to job site. Installer requires a “component ordering” phase ordering window of five weeks prior to final installation.

5) Payment is due immediately after invoicing. Unpaid balances beyond 10 days after invoicing of completed phases within a contract, described in section 9, “Payment Schedule” shall bear interest payable to the installer at a rate of 1.5% per month simple interest. The installer may cease any work performed should payment not be made for the listed payment schedules.

6) The Proposal expires 30 days following the date stated on the top of the contract agreement, unless signed and agree-to.  No work shall be scheduled without a deposit plus a signed copy of the agreement.  All drawings and specifications contingent on agreement and retainer.

7) If job is of a retro-fit/remodel nature on an existing structure, and scope of work exceeds time estimated to complete because of unforeseen circumstances, client agrees that he/she may be charged at a rate of $115 per man, per hour for all extra labor involved in completing the job. The installer agrees to immediately notify client of any unforeseen circumstances when discovered and provide a written estimate of materials and labor.

8) Installer reserves the right to replace proposed models in the case of obsolescence, discontinuation or unavailability with a comparable model of equal or greater value upon customer approval. Installer will not be held responsible or liable in any way for any said product's obsolescence, discontinuation or unavailability.

9) Payment Schedule (this is an example ONLY, your payment schedule may differ):

Payment Schedule

 

 

Initial Deposit

$7,697.65

Payable upon signing Contract

Planning Phase

$7,697.65

Payable 3 days after signing Contract

Prewire Phase

$15,395.31

Payable upon prewire completion
Run necessary wires within house framing structure
Place necessary outlet boxes and speaker templates within house framing structure

Component Ordering

$30,790.62

Payable prior to ordering components
Allow 5 weeks ordering and delivery time after payment is made

Finish

$15,395.31

Payable immediately on system completion

Total:

$76,976.54

 

A) Contract Documents and Details

The contract documents consist of this agreement, including all general provisions, special provisions, specifications, drawings, addenda, change orders, written interpretations, and written orders for minor changes in work. Work not covered by contract documents will not be required unless it is required by reasonable inference as being necessary to produce the intended result. The costs associated with any related work or materials, including, but not limited to electrical, drywall, painting, cabinets are not included unless specifically documented in the proposal. Installer is not responsible for any underground trenching or laying or supplying of conduit for wiring.

B) Time

With respect to schedule completion of the tasks in section D, time is of the essence. If installer is delayed at any time in the progress of the work by client change orders, fire, labor disputes, acts of God or other causes beyond installer's control, the completion schedule for the work or affected parts of the work shall be extended by the same amount of the time caused by the delay.

C) Payments and Completion

Payments may not be withheld under any circumstances. Final payment shall be due immediately following completion of the project. In the event legal action is taken to collect a past-due account, the client agrees to pay all attorney fees, court costs and/or collection costs. All sales are final, and any product refunds or exchanges must be approved by the installer.

D) Insurance & Liability

Installer shall purchase and maintain such insurance necessary to protect from claims under workers compensation and from any damage to the owners property resulting from the conduct of this contract. In cases of damaging or unusual phenomena of the elements, fire or other casualties, settlement, distortion, failure or weakness of structure upon which or against which installer's materials are applied, for any interior damage caused by normal usage and movement of material and equipment, or alteration of the structure or installation in any respect after completion of installer's work, the installer shall not be held liable.

E) Changes in the Contract

The client may order changes, additions, or modifications without invalidating the contract. Such changes must be in writing and signed by the client.  The installer shall provide the client in writing the amount of additional costs or cost reductions resulting from changes ordered unless this requirement is waived in writing by the client.  Change Orders shall be paid in full upon acceptance of change and shall not alter the contract's payment schedule.  In case of product unavailability or discontinuation, installer reserves the right to substitute equipment of equal or better quality with client’s approval.  Installer will be held blameless in case of product unavailability or discontinuation.

F) Warranty

Installer warranties all parts and labor involved in an installation for one year.  Warranty does not apply to components not purchased from the installer, components with expired warrantees, or if anyone other than the installer has tampered with the installation. Plese refer to "sales and warranty terms".



Email: admin@SightAndSounds.com